Alberta Blue Cross

Alberta Blue Cross

Insurance

Edmonton, Alberta 19,100 followers

Courage to fly, smile, move, start, stop, build, re-build and grow. We’re your Alberta benefits provider.

About us

We believe that people, workplaces and communities deserve to be and live well—and we can help. As a benefits provider and wellness leader, we have the opportunity to play an important role in fostering the health and well-being of our customers across their lifetimes. We provide benefits to more than 1.8 million Albertans through group, government and individual plans. Alberta-based, not-for-profit, wellness-driven, customer committed. Living our values Our values represent who we are, what we stand for and the culture that guides us. In all we do, we keep our values at the forefront. Integrity and trust We are respectful, ethical, honest and inclusive in all that we do. Wellness and flexibility We promote and inspire a healthy culture of support, adaptability and compassion across our workplace and our communities. Customer committed We are accountable and committed to our customers and passionate in the delivery of an exceptional customer experience. Empowering potential We support learning and growth while fostering a diverse environment that cultivates collaboration and innovation.

Website
http://www.ab.bluecross.ca
Industry
Insurance
Company size
1,001-5,000 employees
Headquarters
Edmonton, Alberta
Type
Privately Held
Founded
1948
Specialties
supplementary health and dental benefits, life and disability insurance, wellness, and health and wellness spending accounts

Locations

  • Primary

    Blue Cross Place

    10009 108 Street NW

    Edmonton, Alberta T5J 3C5, CA

    Get directions

Employees at Alberta Blue Cross

Updates

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    19,100 followers

    Happy Passover! Passover (or Pesach, meaning “to pass over” in Hebrew) is an 8-day Jewish holiday marking the Biblical Exodus of the Israelites from slavery in Egypt. Jewish families observe the traditional Passover meal, the Seder, on the first 2 nights of the holiday. The ritual includes drinking 4 cups of wine or grape juice, eating matzah (unleavened bread) and maror (bitter herbs), and retelling the story of the Exodus. Passover starts on the 15th day of the Hebrew month of Nisan (the first month of the Hebrew year.) This year, Passover begins on the evening of April 22 and ends on April 30.

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    Congrats to our customer service team! We’re so proud of your hard work and dedication to continue to make our customer service experience the best it can be 💙

    View profile for Maria Stopainig, graphic

    Director, Customer Services at Alberta Blue Cross

    Alberta Blue Cross receives SQM 2023 Call Center Customer Service Industry Awards! We are proud to announce that SQM Group has recognized us for: CX Best Practice - Agent Recognition and Most Improved Employee Experience for their 2023 Call Center Customer Service Industry Awards. SQM’s Call Center Customer Service Industry Awards are considered the most prestigious and sought-after in the North American contact center industry and recognize organizations that have demonstrated excellence for FCR, Customer Experience (CX), Employee Experience (EX), and FCR Best Practices. 

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    Even small contributions can make a huge impact. To each and every one of our employees, thank you for your love and dedication to Hearts of Blue! Hearts of Blue, our employee-led charity, does everything from volunteering to collect essential items to supporting those in need through financial donations. What started 25 years ago continues to be an essential part of our community involvement. We couldn't be more proud 🥰 You can read more about our employees' work with Hearts of Blue in our annual report: https://lnkd.in/eZeqK_DC

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    19,100 followers

    Happy Eid ul-Fitr! Eid ul-Fitr (or Eid al-Fitr, meaning “the festival of fast-breaking”) is a 3-day celebration marking the end of Ramadan. After a month of fasting and spiritual reflection, this is a joyous occasion for members of Muslim communities to gather and attend special morning prayers, enjoy communal meals and exchange gifts with family and loved ones (especially children). Eid ul-Fitr is also a time when Muslim families give food or monetary donations to charity to ensure that the less fortunate can have a holiday meal and participate in the celebration. This year, Eid ul-Fitr is expected to begin on the evening of April 9; however, the exact date is subject to the sighting of moon of Shawwal (the 10th month of Islamic calendar).

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    19,100 followers

    Shawna Rose Goss is one of our 2023 Faces of Wellness finalists. After facing abuse, human trafficking and confinement, Shawna turned to her community, building relationships with those nearby to help with her healing and personal wellness. In 2016, Shawna’s world was shattered again when she lost her husband in a workplace accident. Shawna felt lost and alone. Suffering from depression and post-traumatic stress disorder, she found she needed more support than what her manager and co-workers were able to offer. Shawna reached out and started a peer support group at her organization. Now, she holds seminars in various departments and encourages team members to contact her whenever they are in need. Learn more about Shawna’s story: https://lnkd.in/gZcNCrQm

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    19,100 followers

    We’re making some changes. Courage is at the forefront of this change. The Alberta Blue Cross brand is about you. Moving forward, we’ll be sharing stories from real Albertans facing real challenges and celebrating real triumphs. Albertans are taking charge of their wellbeing, and we hope they inspire you to do the same. Together, we can learn and grow together through all of life’s meaningful moments—big or small, happy or sad—and everything in between. We invite you to take a peek at some of these stories above. This video is one of the many we’ll be sharing over the coming weeks. You can hear from more Albertans here: https://lnkd.in/g9C9ZEDU

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    Easter is a Christian festival and cultural holiday commemorating the death and resurrection of Jesus Christ. Easter occurs on the first Sunday after the first full moon in the spring. This year, Good Friday is on March 29 and Easter Monday is on April 1. Several traditions commemorate this time of year including sunrise services, late-night vigils, family feasts and egg painting. Children look forward to receiving chocolate bunnies, candies and other treats from the Easter bunny.

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    19,100 followers

    #FraudPreventionMonth is all about understanding fraud and ways you can prevent it. One form of fraud is provider fraud. Provider or retailer fraud occurs when a health care service or product provider misrepresents a claim, deceives a customer or deceives a health plan provider in order to receive a greater reimbursement. Learn more in our video: https://lnkd.in/eXKDEs6H

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