Great local business and excellent customer service! Always friendly and helpful. Most importantly completely honest and upfront staff. We have had two separate occasions were Roy's could have easily taken our money for work that we didn't need or something that was covered under an extended warranty that we didn't know about. Roy was actually the one to let us know that we should call the dealership because what we needed fixed would be covered under a warranty. They could have easily done the work and charged us the hundreds of dollars it would have cost, and we would have been none the wiser. We will continue to use Roy's for all of our car service needs!!

Roy's quoted me over the phone two possible prices. Low and behold I was only charged the lowest price quoted. I would have to say this shows true integrity. The service was speedy. I hope I don't experience another mishap but in the case I do, Roy's Tire & Auto is the business I WILL return to.

I've been one of Roy's customers (and biggest fans) ever since I moved to Jackson in 2004. We're moving out of state and hoping we will find someone even half as qualified, skilled and efficient as Roy. The business is family owned and operated. I'm not sure there's anything Roy can't fix, but if he can't, he surely knows who can. His prices are very fair and the quality of his workmanship is outstanding. It's always hard to find a mechanic you can know and trust. Roy is one of those guys you find and know without a doubt you can trust. I highly recommend him! (And I rarely write reviews.)

Roy's saved me an engine replacement. I was recommended Roy's by a coworker who said he was honest. Honesty is a huge factor in a mechanic shop. I was experiencing a large mechanical problem in my 2015 Hyundai Tucson caused by a faulty sensor that wouldn't turn on the oil light. Roy stated that he personally knew of 3 other people who had this issue and had a replacement engine installed by Hyundai at no cost. He was right. They will replace the engine for me. I might not have even considered taking it to the dealer based on out of warranty and the cost of dealer repairs. On top of all that, he only charged me $10 for the issue. Not only has Roy's earned my respect but now he has earned my business for the foreseeable future. Good job, Roy.