Little Bighorn

Not a great place for customer service. I always got my propane tanks filled here but I think today will be my last time. Their customer service has never been great as they normally don't sit out in the business but I'm their house and come out when they have people come. Normally this would mean I would have to wait a few minutes for them to slowly trot out and be inconvenienced but today they just decided not to come out and let me sit there for 15 minutes with no help. So I had to leave with no propane and now have to find another place to fill my tanks.

While they usually have the best prices in propane refills in the area, I was really turned off by my last visit. I called earlier in the day to get the current price for a refill as they had raised their price over the winter. The cost was $14.55 for a 20 pound propane refill.

I had a $2 off coupon from the Anoka County Shopper that they would not honor. It was their coupon, but the price was the same with or without the coupon, which to me means false advertising.

When I asked to speak to the owner, I was told I need to call back at 8 AM and I may or may not catch him.

To me this is totally unacceptable and a lousy business practice.

As a followup to this, I did follow up with a representative of the company and they helped set things straight. They have adjusted their coupon in the Anoka County Shopper and have also talked with their staff. I will certainly be returning my business to them and would have given them a 5, but I did start this out as a complaint, so 4 stars it is.

They are not knowledgeable, even with the products they sell. They don't have half of the inventory they used to. And propane is the same price or cheaper at the BP station down the road. You may as well go to a big box store and save your money, there is no advantage to patronizing this store.

Things seem to have improved since other reviews in 2014. I just got my tank filled for $12.99, which is way cheaper than anywhere else. This is their standard price. Three people greeted me when I walked in the door--and this was a Wednesday afternoon. While one filled my tank, the other rang up the purchase. I was in and out in under five minutes! I will definitely be getting my tanks filled here in the future.